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Customer Reviews

We strive to give customers the best service possible, so it's always nice to hear from them when they appreciate the work we do for them.

As our business continues to thrive on repeat business and referrals, it is important that our customer’s comments are recognised on this website. We really appreciate your feedback.

Phone 07714 501229 Make Enquiry

Google Reviews

The best place to leave us a review is via our Google Business Page, which you can do via the below button and we greatly appreciate this.

If you prefer not to leave a Google Review you can leave us a website testimonial at the bottom of the page instead.

Website Testimonials

Here is some of the feedback that we have recently received from our clients.

Mike came earlier this week to clean two sofas for me. They were desperately in need of a clean, he took the time to make sure he removed all the grime from them and my sofas are like new once more. He took the time to explain what he was doing and why, he was thoroughly professional, very polite and made sure I was satisfied before he left. I will be contacting him again to clean my carpets too. Many thanks for a wonderful job well done.

Mike tackled some difficult stains on our carpet caused by make-up mishaps. I was very impressed by his polite and friendly manner and experience in the field. Just to say that the carpet is now pristine and looking like new. I highly recommend MandS for your cleaning requirements.

Mike was really polite, trustworthy and professional. Responded really quickly to our request for a quote and cleaned the carpets the same day! Lovely job and nice to have fresh carpets for our move into our new home.

We are thrilled with our freshly cleaned carpets. I agree with all the other reviews that mention his professionalism and attention to detail. I will definitely recommend him .

Mike cleaned our carpets and rugs in a thoroughly professional manner. Moved the furniture and was most helpful and pleasant and left the carpets and rugs in an excellent condition. I would definitely recommend him to anyone

Mike was on time, very professional and informative. He did a really good job and we would have no hesitation recommending him to others.

Mike did a smashing job on the carpets in our house and holiday cottage, by far the best results we’ve ever had. He was very easy to work with, came on time and was very professional. I would throughly recommend him.

A wonderful job that exceeded my expectations. I share my house with a Border Collie whose mission in life appears to be to deposit as much mud on the carpets as possible. Mike arrived dead on time and was completely unfazed by the challenge. He was friendly, positive and completely professional from start to finish, cleaned both carpets and settees to perfection and even found time to pass on some very helpful tips. I would thoroughly recommend.

Efficient and within time frame; reasonably priced. Carpets look great. Highly recommended. Thanks Mike.

Fantastic , same day service and very happy with results, Mike is a lovely genuine guy sorted our carpet within half an hour very satisfied with service would highly recommend. Many thanks

Excellent work efficient knowledgeable and pleasant

Mike did a fantastic job on my 20 year older carpets. Fantastic service and efficiency. Very good value for money. Thanks so much.

We asked M&S to clean both our carpets and upholstery. We couldn’t be happier with the service and results. Mike is friendly, obliging, extremely knowledgeable and hard working. Highly recommend.

Really pleased with the service. Carpets and settees cleaned to perfection; minimal disruption; respectful of our property; pleasant and courteous - and all mindful of Covid and its impact on us couple of oldies. Would happily recommend.

Thank you so much Mike! My carpets look like new! Friendly professional service, will definitely use again! Thank you!

May I thank Mike for doing a fantastic job on our carpets. Despite not being the easiest place to find Mike arrived on time, quickly reviewed what needed to be done and even turned down a brew so he could get started promptly. Great work and very reasonably priced. I'd be more than happy to recommend Mike to friends and family. Richard Day.

Thank you Mike for all your hard work cleaning my 3 carpets. You have done an amazing job, they look like new. I highly recommend.

A first class job. The rug looks like new. The ten year old sofa and chair also look new, but best of all the ancient sofa now looks only middle aged. Prompt, courteous, professional service. Will use again.

Great service from Mike in our new house. Arranged a time to suit. Polite, courteous service, just like it should be.

I phoned Mike at very short notice to see if he could help to clean my flat carpets. Mike was so very helpful and obliging - he called to view the next afternoon and did the job right there and then. Meticulous in his approach - explaining the process as we went - professional in every respect and very knowledgeable with his years of experience. The results he achieved were amazing - we had seriously considered throwing the carpets out but Mike brought them back to life. I would have no hesitation in recommending M&S to prospective clients they are one of the old school offering value for money, excellent customer service and a professional service - many Thanks for good job done.

Mike arrived prompty at the given time. Was courteous and explained every stage of the process. I am really impressed with the level of finish and would whole hearted use them again.

Extremely please with our lounge carpet which Mike cleaned this morning. Looks like new. Mike arrived punctually, was polite and efficient. Wouldn't hesitate to recommend to family and friends. Thank you.

Thanks for a brilliant job bringing our lounge, dining room and hall carpets back to life. Very pleased with them and will have no problem recommending you our friends

Mike did a great job in removing a large red wine stain from our light beige carpet. Our attempts to shift it failed but even two days later Mike's expertise won the day & it's now as good as new at a very reasonable price too.

What an amazing job, the carpets look fantastic. will definitely be recommending you to friends and colleagues. Many Thanks Mike

Thanks for giving our carpets a new lease of life, they have come up like new! A great job well done!

Excellent service. Mike very professional and uses the correct equipment. He moes all of the furniture himself and does a thorough job. I was extremely pleased with the results.

Friendly and efficient service - will recommend you.

Many thanks for the excellent job of cleaning my leather suite. I have a friend who will be getting in touch with you soon to have her suite and stairs carpet cleaned. 

Not seen the pattern on my rug for some years now. Good job!!!

Just to say thank you for making such a super job of my three piece suite and lounge carpet. We are pleased with the result and have already recommended our friend to look at your website.

Fantastic surprise when I arrived home. I was worried because I didn't have the time to move the furniture out of the lounge before leaving this morning. Carpet looks great and thanks very much for your care and attention to detail. Will be more than happy to recommend you to my friends and colleagues. Many thanks Mike.

We have used your company for many years and always received outstanding customer service and a quality clean. See you again later in the year for a pre-Christmas clean.

I would just like to say that my carpets dried very quickly as you promised and they look amazing, so thank you.

My carpet was doomed, or so I thought!

Mike arrived at the arranged time and set to work immediately. I have dogs so there were nasty muddy marks all over. No problem to Mike though. He made our sorry looking carpets cheerful again!

Found you on your website and chose you. Don't know why, but I'm glad I did because my suite looks like new again.

This is the 8th time we've used your company and we are delighted to recommend anyone to you anytime!

Definately use you again. Can't believe the difference in my suite. 

Great service, prompt and very efficient. Mike is very obliging. doing more than I initially asked. Will certainly be using him again.

M&S worked hard and fast, and made our old carpets look like new! And everything dried very quickly. Derek Burr

Mike arrived on time, was courteous, worked jolly hard and produced an amazing result. Thank you and I shall certainly recommend you.

Thanks for a great service My carpets and suite look like new.Will definitely use you again.

Carpets and suite cleaned and now looking like new. Very friendly and efficient service. Thoroughly recommended.

Used another local carpet cleaner and thought he was good before you cleaned for me. I will need my hall, stairs & landing cleaned in the summer, so I'll call you nearer the time

Great service, I was really impressed with how my carpets and rug was transformed!

We were absolutely delighted with the carpets and service, which was both punctual and courteous.

Leave Feedback

If you would like to send a testimonial about the work you have received from us please do so using the form below. We very much appreciate your feedback.


So why not give your rug some Tender Loving Care and have M&S Rug Cleaners Matlock, Bakewell & Chesterfield restore it to its former glory!

Don't replace - Restore!

''your valuable rugs are safe in our hands”.....

Phone 07714 501229 Make Enquiry

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